Terms of Service
Last updated: March 7, 2026
1. Acceptance of Terms
By accessing or using Prodact.ai ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Prodact.ai provides an AI-powered website assistant platform that enables businesses to add intelligent conversational AI to their websites through a simple SDK integration. The Service includes dashboard access, SDK tools, knowledge base management, and AI chat capabilities.
3. User Accounts
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You may not share your account with others or allow multiple people to use the same account
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Distribute malware, spam, or harmful content
- Attempt to gain unauthorized access to any part of the Service
- Use the AI to generate misleading, harmful, or illegal content
- Reverse engineer or attempt to extract the source code of the Service
5. Intellectual Property
The Service, including its original content, features, and functionality, is owned by Prodact.ai and is protected by international copyright, trademark, and other intellectual property laws. Your content remains yours — we do not claim ownership over any data you upload to the platform.
6. Pricing & Payments
Some features of the Service require a paid subscription. Prices are as listed on our pricing page and may change with notice. Subscriptions renew automatically unless cancelled. Refunds are handled on a case-by-case basis.
7. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue parts of the Service with reasonable notice. We are not liable for any downtime or service interruptions.
8. Limitation of Liability
To the maximum extent permitted by law, Prodact.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
9. Termination
We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the Service ceases immediately. You may also terminate your account at any time through the dashboard settings.
10. Contact
For questions about these Terms, please contact us at [email protected].